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Generative AI Human preference Optimization

Advanced Human Preference Optimization Training for Generative AI

RLHF (Reinforcement Learning from Human Feedback) + DPO (Direct Preference Optimization)

When AI Lacks Human Context

Large Language Models (LLMs) and multimodal AI systems are incredibly powerful, but by default, they can be generic for specific use cases. They can often:
Miss subtle organizational tone and domain nuances.
Fail in edge cases where precision and trust are mission-critical. And more…
Produce hallucinations or biased outputs.
Struggle with regulatory and ethical constraints.
Businesses need advanced AI that reflects human values, niche intelligence, business context, compliance boundaries, and beyond.
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Digital Divide Data’s Human Preference Optimization (HPO)

Our Human Preference Optimization (HPO) solutions use Direct Preference Optimization (DPO) and Reinforcement Learning from Human Feedback (RLHF) to align AI with human intent. Models optimized with DDD’s HPO achieve safer refusals, consistent brand tone and policy compliance, alignment across multilingual and domain-specific contexts, and more, while also improving task success, strengthening instruction adherence, and reducing unsafe outputs.
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Our HPO Solutions:

Reinforcement Learning from Human Feedback (RLHF)

Our RLHF approach teaches models to internalize nuanced human preferences for enterprise-ready performance.

Reward Modeling: We train reward models on expert-labeled examples for factual accuracy, tone, and domain quality.

Safety-Guided Policy Tuning: Models are tuned to reduce hallucinations, bias, and toxicity while maintaining fluency.

Human-in-the-Loop Expertise: Multilingual specialists provide real-time signals for sharper decision-making.

Continuous Feedback Loops: A/B tests, Likert scoring, and pairwise comparisons fine-tune models across use cases and demographics.

Direct Preference Optimization (DPO)

Our DPO pipelines apply human preference data directly, enabling rapid, sample-efficient alignment without complex reinforcement learning steps.

Custom Feedback Pipelines: We design tailored feedback flows with rubrics to ensure optimization aligns with business goals.

Structured Preferences at Scale: We capture rankings, labels, and free-form feedback to directly improve model behavior.

Global Expert Contributions: Our SMEs worldwide provide culturally relevant evaluations across industries.

Risk and Safety Stress Tests: We stress-test models with targeted challenges and red teaming surface risks in high-stakes content.

Our HPO Workflow

We combine methodological depth with enterprise-grade rigor:
Scope

Define success criteria based on business goals, compliance, and user needs.

Rubric

Create domain-specific guidelines, taxonomies, and scoring rubrics.

Data

Gather feedback via rankings, Likert scoring, and bias checks across domains, languages, and modalities.

Training

Use preference signals in DPO for alignment or RLHF for multi-objective safety.

Evaluation

Test models with automated harnesses and human reviews for accuracy, safety, and relevance thresholds.

Deploy

Integrate optimized model into enterprise workflows, with policy-first guardrails for trust and usability.

Monitor

Track outputs post-deployment for performance, safety, and compliance with feedback loops.

Task Success Rate

85%

Successful completion of domain-specific tasks, showing the model reliably delivers correct and useful outputs.

Unsafe Output Reduction

60%

Fewer hallucinations, biased responses, or toxic outputs, improving safety and trust.

Instruction & Policy Adherence

90%

Compliance with organizational tone, domain rules, and compliance guidelines, ensuring brand alignment.

Alignment Efficiency

Faster optimization cycles (via DPO) with 50% fewer preference samples, reducing time-to-deployment and costs.

Why Choose DDD?

Reliability Framework

Our HPO workflows are powered by advanced domain SMEs who design clear rubrics, calibrate evaluators, and ensure inter-rater reliability so feedback is consistent, precise, and business-aligned.

Governance

Dataset versioning, audit trails, diagnostics, and reproducibility give enterprises the governance needed to deploy AI with confidence.

Platform Agnostic

We are platform-agnostic but build policy-first pipelines, designed for privacy safeguards and compliance controls.

Security
We are SOC 2 Type II certified, follow NIST 800-53 standards, and comply with GDPR, ensuring data is protected, private, and handled with enterprise-grade security.

What Our Clients Say

With DDD’s HPO, our model now consistently follows domain-specific instructions and avoids unsafe outputs. This has reduced compliance escalations and built new trust with our customers.

– Head of AI Compliance, Global Financial Services Firm

By applying DPO and RLHF through DDD, we improved refusal quality while cutting over-refusals in half. The result is an AI assistant that’s safer, more accurate, and far more usable by our teams.

– VP, Product Engineering, Healthcare Technology Company

Our multilingual customer support AI struggled with tone and cultural fit. After DDD’s preference optimization, we saw higher task success rates and more natural, brand-aligned interactions across markets.

– Director of Customer Experience, International E-Commerce Platform

DDD’s RLHF framework closed the gap between generic outputs and what our legal teams actually needed. The AI now aligns with firm policy, reducing downstream review time and legal risk.

– Partner, International Law Firm

Customer Success Stories

LiDAR Segmentation

Enhancing Legal Precision and Compliance with RLHF

A legal services team adopted generative AI to accelerate contract drafting and document review. While the system produced fluent outputs, the responses were often too generic and missed the firm’s policy and jurisdiction-specific nuances.


Read the case study →
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Blog

Explore the latest techniques and thought leadership on Human Preference Optimization

Align Gen AI for Human Intent, Business Values, and Scalability

Frequently Asked Questions

What’s the difference between RLHF and DPO?

RLHF utilizes a reward model and iterative tuning, making it an ideal solution for complex, safety-critical use cases where nuance is crucial. DPO skips the reward model and directly optimizes on ranked preferences, offering faster, simpler alignment at scale. Many enterprises combine both DPO for speed and RLHF for depth.

How much data is needed for HPO?
DPO can deliver strong results with tens of thousands of ranked examples, while RLHF usually requires hundreds of thousands or more to train stable reward models. At DDD, we strike a balance between efficiency and quality through hybrid strategies that combine human and synthetic data.
What is the typical timeline for HPO projects?

A standard project runs 8–12 weeks: two to three weeks for scoping and rubric design, four to eight weeks for data collection, and two to four weeks for training and evaluation. Accelerated pilots can show results in as little as six weeks.

How do you handle multilingual preference optimization?
DDD supports broad multilingual coverage and dialects through global delivery centers and domain-trained evaluators. We design localized rubrics to ensure cultural and linguistic relevance, enabling consistent optimization across regions and modalities.
How do you ensure privacy when working with sensitive or proprietary logs?

We apply enterprise-grade security with encryption, access controls, and anonymization. For regulated industries, we support on-premise or air-gapped deployments. Subject matter experts are carefully selected and compliance-trained to protect sensitive data at every step.

What are the cost and latency tradeoffs of HPO?

RLHF requires more data, compute, and time but yields robust, safe, and reliable models. DPO is faster and cheaper, though it may need periodic re-optimization. DDD helps clients balance both approaches to maximize ROI and minimize latency.

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