Transforming Lives

While international aid for economic development often fails, business has the potential to bring millions of people out of poverty. For no enterprise is this truer than the $300 billion industry known as Business Process Outsourcing (BPO).

Starting with its first operation in Cambodia in 2001, DDD pioneered and evolved an economically sustainable approach to alleviating poverty, that has come to be known as Impact Sourcing. By employing people in developing economies in the BPO industry, this model provides high-quality digital content services to local and international businesses while creating jobs and developing a workforce capable of competing in the global economy.

DDD’s approach to Impact Sourcing is based on a comprehensive program of training, employment and higher education that enables young people to identify and attain their goals. The structured program that DDD offers enables youth to develop their skills, grow personally and improve the socio-economic well-being of their families.

The individual stories of DDD’s work/study program participants are compelling. They have gone on to careers in government, law, telecommunications, and non-profit companies, or into management roles at DDD. Watch these stories of change from Cambodia, Kenya and Laos.

The Internet Of Everything: Socheat Keo, DDD’s operations manager in Phnom Penh started as a data management operator in 2001 and now manages a team of 400 people.

DDD in Kenya:  Emmeldah Millicent Ambolloh lives with her family in Mathare, one of Nairobi’s largest slum areas.  “DDD has moved me from the ground and now I see I am being raised.” 

Thip Nouansyvong, Vientiane, Laos:  A DDD alumna, Thip is now a Legal Fellow at Clinical Legal Education (CLE) in Vientiane where she works with people in rural Laos to help them understand their legal rights.

Bounpanh Vongphuckdee, Vientiane, Laos:  Bounpanh, a DDD alumnus, is now the HR and Administration Manager for Green Discovery, an adventure travel agency based in Vientiane, Laos.

Measuring Social Impact

Measuring Impact by Numbers (Source: DDD 2014 Impact Report)

Education & Employment in 2014:

All Time University Graduates: 670
All Time Employed: 2,041

Income (post DDD):

Average Monthly Salary: $365
Estimated Increase  
in Lifetime Earnings: $110,000