Honesty: The New Frontier in Formal Financial Services

DDD's Anne Gachoka proposes the next steps for economic development in Kenya, based on DDD's research on the Kenya Financial Diaries project.  This work, supported by FSD Kenya, Bankable Frontier Associates, and the Bill and Melinda Gates Foundation, reveals the struggles of ordinary Kenyans without access to trustworthy or reliable financial services. It also shows the lengths to which financial institutions go to mislead their clients. The article can be found here