In 2001, DDD started operations with a team of ten people in Phnom Penh, Cambodia. Today the company has a staff of over 1200 across Asia, Africa, and North America.
Jeremy Hockenstein, then a business consultant for McKinsey. Traveling in Cambodia, he was struck by the mix of poverty and progress he saw in this country still recovering from the devastation of the Khmer Rouge regime. While there were computer schools offering training to young people, there were no jobs for the students once they graduated. Recognizing the opportunity to make a difference, Jeremy and a group of friends were motivated to figure out what they could do.
Seeing an opportunity to bring India's business process outsourcing model to Southeast Asia, DDD began in a small office in Phnom Penh, with a project to digitize Harvard University’s student newspaper, The Crimson.
Today, DDD successfully delivers work to hundreds of international and local clients from four operations centers. From a small data entry operation in Cambodia, the company now offers a wide range of digital content services. DDD is the largest technology-related employer in Cambodia and Laos and recently won Kenya’s Vision 2030 Award for the Best BPO. DDD’s unique Impact Sourcing model has developed a growing network of young professionals and propelled hundreds of families out of poverty. Jeremy Hockenstein serves as Chief Executive Officer.
A brief timeline of DDD’s accomplishments:
2001: Office opens in Phnom Penh with its first client, the Harvard Crimson newspaper
2002: Tufts University becomes a client along with Mobitel, the first major Cambodian client
2003: DDD wins the World Bank Development Marketplace Award
2004: DDD opens an office in Vientiane, Laos
2005: DDD is profiled in Thomas Friedman’s bestseller, The World is Flat
2006: DDD enters into a training partnership with Passerelle Numerique and wins a contract with Yale University Library
2007: DDD opens an office in New York and receives a grant from the Swiss Agency for Development and Cooperation
2008: DDD receives the Skoll Award for Social Entrepreneurship
2009: The Rockefeller Foundation provides funding to explore launching operations in Africa and Cisco Systems offers in-kind support to grow DDD's infrastructure
2010: Microsoft and Google support strengthens DDD’s technology infrastructure. DDD partners with Brightsolid to digitize the British Library’s newspaper archive
2011: DDD opens operations in Nairobi, Kenya and marks its 10th Anniversary with a gala in Phnom Penh
2012: DDD grows to more than 1000 staff worldwide
2013: The Rockefeller Foundation's Digital Jobs Africa initiative validates DDD's pioneering efforts and spurs the Impact Sourcing movement
2014: DDD opens its first US-based operation, Liberty Source, offering jobs and opportunities to military spouses and veterans
2015: The International Association of Outsourcing Professionals (IAOP) includes DDD as a Rising Star in its Global Outsourcing 100 list